FAQ's

• Your artwork should be uploaded as a PNG file.

• A minimum resolution of 300dpi is required for the best print quality (the higher, the better).

• If you want a transparent background, please ensure your file is saved that way.

• Gang sheets must have a transparent background when uploaded.

• Avoid large empty spaces around your artwork, as they will affect sizing in the gang sheet builder.

• You can upload artwork up to 57cm wide.

• General size guidelines:

• Pocket prints: 10x10cm

• Letterbox prints: 28cm x 10cm

• Large prints: 28cm x 28cm

• DTF printing allows for flexible scaling, so you can adjust your artwork to fit different garment sizes.

• Low-resolution artwork may result in poor print quality.

• If your image is pixelated or contains semi-transparent pixels, additional white may be added to the design, affecting the final colours and potentially causing unwanted white outlines.

• No, as long as you provide high-quality, 300dpi artwork, there will be no white outlines.

• No, increasing the resolution (e.g., from 72dpi to 300dpi) does not improve image quality.

• If your artwork is originally low quality or contains semi-transparent pixels, it may print blurry or pixelated, leading to white underbase visibility.

• Yes, in most cases, we can fix or recreate your artwork for a small artwork fee.

• You will receive a link to review and approve the updated file before proceeding with your order.

• Yes, we can resize your artwork for a small artwork fee.

• Alternatively, you can resize it yourself using an image editing tool. If you don’t have access to Photoshop, we recommend using Photopea (a free online editor similar to Photoshop).

• Yes, we can resize your artwork for a small artwork fee.

• Alternatively, you can resize it yourself using an image editing tool. If you don’t have access to Photoshop, we recommend using Photopea (a free online editor similar to Photoshop).

• Yes! High-resolution300dpi photosprint beautifully with DTF.

• No. Every pixel is printed with a white underbase, meaning fade-outs or shadows will not work as intended.

• To achieve a similar effect, we recommend halftoning your design before uploading it.

• The number of prints you receive depends on your artwork size.

• Before placing an order, use our cost calculator to estimate costs and ensure it fits within your budget.

As a guideline, on 1 metre of film, you can fit:

• 60 pocket-sized prints (9cm x 9cm)

• 12 letterbox prints (28cm x 15cm)

• 8 large prints (28cm x 20cm)

• We offer printing A4, A3 and A2 DTF sheets!

What is your minimum order quantity (MOQ)?

• DTF Transfers: No MOQ!

• UV Transfers: No MOQ!

• DTF printers use a CMYK colour model, while your computer screen and programs like Photoshop use RGB.

• Since every computer screen displays colours differently, we ensure accuracy by using a colour-calibrated system with an I1 Publisher Pro 3 spectrophotometer.

• We can convert RGB colours to CMYK correctly, so your prints will match your design as closely as possible.

• Yes, we can colour match a specific shade for a small fee.

• You’ll need to physically send us a reference, such as a garment or a colour swatch, for us to match.

• Yes, we offer a colour swatch for a small fee.

• The swatch contains a wide range of colours for you to use in your designs.

• You’ll also receive an electronic version for easy colour picking within your image editing software.

[Purchase your Colour Swatch here.]

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